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SCOTRAIL DISGRACE


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I have to say that I was absolutely disgusted by the unprofessional attitudes and manners of Scotrail yesterday. One person in the ticket booth and three separate conductors all allowed an over 55 who clearly does not look over 55 to travel on their service without checking that he had documentation of proof - even when he proffered his driving license. And all four had the rudeness to merely smirk (the woman chuckled) and carry on with their duties. No wonder the country is going to the dogs. :redcard:

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