Fans should note that the club will not be operating cash turnstiles this coming season.

For HOME fans, tickets should be purchased from the ticket office before proceeding to the Turnstiles....for both Cash & Card Sales.  Additional ticketing windows will operate to improve upon the effectiveness of this system when it has been used previously, but it still requires fans to arrive at the ground in good time to ensure access to the ground before kick-off.  No matter the system, if everyone shows up 10 minutes before the game is due to start then we'll never get everyone in on time.

Where possible, fans should purchase tickets in advance.  This can be done online at https://www.eticketing.co.uk/ictfc/ or by phone on 0844 847 1888 (both available 24 hours per day).

Obviously with cup matches there is an increased number of ticket purchases involved....please keep that in mind and allow a little more time than you might for a league match.

The Turnstiles on the West side of the ground will not be in operation for this weekend's match via Dundee Utd.

For any AWAY fans visiting the forum....Cash sales will take place from the KIOSK located at the end of the South Stand.  Card sales need to be done at the Ticket Office located at the front of the Main Stand.

I see from the latest tweet the club is using a 0844 number now for ticket sales. This costs money to call. Gone are the days of having top quality, personal and helpful service on the 01463 number from Laura who always went the extra mile to be helpful.

Why has this happened? Is there a long waiting list for season tickets now? This is the sort of approach to ticket sales I expect from Arsenal - not our club. Pretty disappointed, tbh. 

16 minutes ago, TopSix said:

I see from the latest tweet the club is using a 0844 number now for ticket sales. This costs money to call. Gone are the days of having top quality, personal and helpful service on the 01463 number from Laura who always went the extra mile to be helpful.

Why has this happened? Is there a long waiting list for season tickets now? This is the sort of approach to ticket sales I expect from Arsenal - not our club. Pretty disappointed, tbh. 

Our company use these nos and only costs something like 7ppm,plus normal rates if applicable, maybe the usual nos  work as normal during working hours?

The thing worth highlighting is that it's now 24 hour. So it will cost more to the club than the extra 14p for a phone call.

36 minutes ago, TopSix said:

I see from the latest tweet the club is using a 0844 number now for ticket sales. This costs money to call. Gone are the days of having top quality, personal and helpful service on the 01463 number from Laura who always went the extra mile to be helpful.Why has this happened? Is there a long waiting list for season tickets now? This is the sort of approach to ticket sales I expect from Arsenal - not our club. Pretty disappointed, tbh. 

According to the club website ......

TICKETS CAN BE PURCHASED ONLINE BY CLICKING HERE, CALLING/VISITING THE STADIUM TICKET OFFICE OR VIA THE 24 HOUR CALL CENTRE ON 0844 847 1888

The stadium ticket office/shop number is still listed on the contact page: http://ictfc.com/info/contact-us so its not a secret .....

 

1 hour ago, TopSix said:

I see from the latest tweet the club is using a 0844 number now for ticket sales. This costs money to call. Gone are the days of having top quality, personal and helpful service on the 01463 number from Laura who always went the extra mile to be helpful.

Why has this happened? Is there a long waiting list for season tickets now? This is the sort of approach to ticket sales I expect from Arsenal - not our club. Pretty disappointed, tbh. 

The 0844 number has been in place for years...so not new. It's also 24 hour.

There's not much point in directing people to call the club number out of hours, or when there's nobody there to answer!!

Here's a screenshot of the schedule....note the times/days and number given for each.