Jay_7

Looks like I'll be attending tonight!

Glad that worked for you. I didn't think that would as I've tried it in the past with Blackberry Desktop software without success. So to confirm, you've removed the IE8 instance installed by the exe, and it's now installed through Windows Update but you're still getting that first start thing? There are a few things that you could try but I am not sure how effective any of them will be. First, try clearing all of your Internet temporary data and cookies, then go through the setup window that appears. If that fails - repeat the above in Safe Mode with Networking. Have you tried changing your home page? Have you tried running IE8 as Administrator, completing the first run screens then retrying running IE8 normally? Is there anything installed that's protecting registry changes? Obviously UAC in Vista does this - but some Security suites do this as well and may be preventing the changes being saved properly.

It's not too much of a stretch to relate this to the film "Hostel" where wealthy Eastern Europeans pay to torture folk.

I too have had problems with instances of IE8 installed from the exe file. The way I sorted it was to uninstall it and allow it to be installed through Windows Update. Not had any issues since. Unfortunately editing the registry will be the only way of getting rid of that program from the add/remove programs list. I think I've given you the wrong KB article though, that one is for older operating systems. This one applies to Windows XP.

I imagine it will be up on the BBC shortly after the draw.

:P How can you not notice a key is no longer where it used to be?!

This has now occured twice since I started my lunch at 12... :025:

Surely dropping Cox would be detrimental? I mean I've not seen the team play since the Montrose game but for me, the experience should come from McBain coming into the side and drop Stratford.

Schoolboy error that. The job I had before I worked for Cap (a local PC shop which shall remain nameless) we got a new guy that moved up from Glasgow, had an MCSE and CCNA. His first task was to build a gaming machine for someone. Mounted an Asus Striker Extreme straight to the case without standouts....

I love how we're all tarred with that brush.

Assumptions are bad news usually.

Ah I see. When I was in Cap, it was Tiers. Tier 1 logged calls, Tier 1.5 tried to help a bit more with limited remote support, Tier 2 (me) was desktop remote support, Tier 3 was server support and Tier 4 was management.

What was wrong with it?

Eh? Have I been whooshed? I remembered about another bloke that called up complaining that his unit conversion software couldn't convert pascals into pixels... To this day I don't know if it was a typo from whoever logged the call in Tier 1 or if he genuinely thought that he'd discovered a way to convert a measurement of pressure into a measurement of area...

Throw it in the dishwasher.

Perhaps not, but you are aware that mice that use balls to track movement have a twist shut cover to keep the rubber ball in place, yes?

You can't open up a mouse? Not even following the instructions on the underside of the mouse for this purpose?! :lol:

Don't get me wrong, I don't expect folk to be experts - I just wish for a start that users had a bit of common sense, and secondly that they take IT support a bit more seriously. The number of times I've heard that thing listed above "I don't know anything about this computer crap"...

Sincerest apologies DC, I didn't realise it was you who cleaned their mouse in a dishwasher.

The only reason I can think of that it would keep popping up is if you're using a temporary profile - but you'd probably notice other problems as a result of that so it's probably not the issue here. How was IE8 installed? Did you download the file and run it as an executeable or was it installed through Windows Update? The control panel thing - I think this Microsoft KB article might be what you're looking for: KB247501

Here's an idea for a competition among us... Who's had the best (most stupid) call? I'll start with a man who originally reported an unresponsive mouse and the problem was intermittant. We recommended cleaning the mouse - most sane people would realise how to remove the track ball and use a pencil-end eraser to rub away the crap on the tracking wheels... The man phoned back the following day complaining that his mouse no longer works at all after cleaning it. Further probing revealed he cleaned his mouse (with the PS/2 cable) in the dish washer. :mellow:

I believe that Italian chap Massone is looking for a new club to pump full of monopoly money in return for a chairmanship.

DC in being a pedant shocker! Read all about it!

One thing that really used to annoy me while working for Cap was the number of folk that couldn't tell the difference between a monitor and a computer. For example: Me: What's the asset tag of your computer so I can remote into it? User: What's an asset tag? Me: It's a 5 or 6 character long code, it will be on a sticker on your computer along with a barcode. User: It's "blah blah blah" (didn't actually say this but you get the picture) I try to connect to the number they've given me - but wait a minute, because they've given me the asset tag on their monitor, I can't remote in... :mellow:

So much of that perfectly describes my current role :mellow: Gave me a good laugh though.