My 2 younger boys were given over the phone diagnosis of having swine flu. The system 2 weeks ago was diabolical. One of my boys started feeling unwell over the weekend so I called NHS direct, First call was at 8.30pm and operator, after numerous questions, put me through to a nurse, who, after the same numerous questions, told me to call my own doctor, who's answer phone gave me a number to ring for West yorkshire urgent care, who's operator, after the same numerous questions, put me through to NHS direct in London who told me, after the same numerous questions, a doctor would call in next couple of hours. I eventually got the call, after waiting up until 2.30am, at 5.15am. And, after yet again the same numerous questions, all he did was tell me to call my own doc in the morning. In the morning I phoned the doc and suprisingly enough she asked the same numerous questions, and told me to get someone who had not been in contact with boys to collect the Tami flu
Shocking system at the time. Both boys were fine in 4/5 days but had to miss my wedding as doc said they couldn't go to any large gatherings for a week-10 days.