With respect OCG this is not so. If you re-read my post you will notice I said "our team played a fabulous opening 20 minutes and showed some urgency after the break." and "penalty (brilliantly saved by Ryan)" and "some of our new guys look promising". This team will come good in time - but we have to acknowledge that the disciplinary record over the last year (especially at home) has cost us dear in terms of results.
My second point (as above) was about doing something about discipline. My first point is that - while there are many positives about our club's treatment of supporters - there are still some niggles that need to be addressed when it comes to relations with supporters. Making it easier for a man and a boy to get through the Main Stand turnstiles when paying cash was a problem on Saturday. It needs fixed. But one of the other major niggles has been stewarding. As mentioned by someone else on another post, I also saw the stewards being OTT on Saturday in the way they dispossessed a harmless looking older lady of a small juice bottle as if she was about to cause mayhem, bloodshed and carnage in the North Stand. Yeah, I know 'rules are rules' but this was a harsh application of the rules. I well recall the last time we had really good atmosphere at a home match - versus Dunfermline some seasons ago. A good sized group of fans had gathered on the uncovered section of the Main Stand. They were fantastic - great singing, good natured banter and really getting behind the team. But they were standing, so the men in yellow weighed in heavy-handedly, ejected poor old Immortal Howdenender and snuffed out the atmosphere. Meanwhile, ever since then, away fans can stand and do whatever they like and are left alone by the stewards.
I have faithfully followed ICT for many seasons and if you check my earlier posts you will see that I have always endeavoured to be positive. But the reason I have made my original comments on this post is in the hope that maybe someone in a position of influence in our club might read what I have written and take note of what an ordinary supporter has to say. Maybe its a vain hope - but you never know.
My main concern is that we get the missing fans back at the stadium supporting their team and helping with the club's finances. What can be more positive than that?
Apologies A96 prehaps on retrospect I was a little harsh. As a mum who takes her kids to games I know how expensive it is and as for stewarding well dont get me started!!!! I like the start of the season personally. I like the optomistic feeling it has but reality soon sets in. It just seems that a lot of folk are being negitive at the moment sometimes about things that cant be sorted. However it would be a boring old world if we all stuck to the party line so all opinions should be welcome.
I dont know what the answer is to getting the missing fams back. It seems to me that the club is working hard for the fans at this time and the only way I can see that we would be able to employ more staff/players is to get more money in. The problem is that theres not a lot of money about.
As for customer service well I think the club probably does its best given the resources it has. If more people could maybe volunteer to help then maybe things would get better. if you have specific ideas for instance re the turnstiles why not contact the club and discuss them. I am certain you would get a hearing.