While I appreciate the doubling down on supporter agency, I am still not really seeing why:
What is it the Chairman and Board need to speak, tweet or communicate about currently?
They need to adhere to the club's Codes of Practice, specifically the Customer Charter, which states:
"We are committed to ensuring that our supporters are kept informed by: Consulting our shareholders and supporters through on-going direct communication and opportunities to meet..." 'currently' does not come into it - it's a constitution or function. It does not need any event, which takes me to your next point...
IMHO they only need to communicate when they have something they need to communicate about, ticket issues, player movements (not bowel), disciplinary issues and fan behaviour, club promotional offers and the like.
And I guess issues around club management, which currently seems to be appointments. It's probably asking too much to be informed about financial matters on a regular basis, in fact is there any benefit to that
Nobody has suggested the fans should see the books in any post that I'm aware of. As for your conception of communication, I think you are advocating for a top-down, prescriptive, managerial and punitive approach. If that is really the concept to which you and others subscribe to then I am flabbergasted. Promoting a reality where fans are less informed, less included, less involved and less consulted [sic] is quite some position and I would like you to explain how that will be more beneficial to the club than the alternative. I have, in previous posts, explained that the will of the Scottish government, UEFA, the SFA, the SPFL, and the reality at many clubs opposes your model, and so I am not seeing how your democratic deficit is beneficial. I know it exists in societal institutions aplenty, but few have ever argued for it.
Personally in response to Glovers post, relationship with a club is important (by which I understand that to be the emotional links, and sense of family/unity) but communications from the Board have no impact at all on me deciding whether to travel 500 miles to watch the team (nor 5 miles to watch my other team). Mind you a sense of unity usually comes from the team doing well in which case most people agree that the Board and manager must be doing something right!
You v 12,000+ supporters in a survey funded by SFA and SPFL. Again, you are attempting to neuter fan agency and I cannot fathom this line whatsoever. It is clear what my agenda is, I would like to know what benefits your approach will bring?
So perhaps we need to clarify what it is we are really after, is it supporter representation on the board (which isn't necessarily about communication, more transparency), or more Club participation into local events, or more (some!) Q&A sessions, or more social media interaction, or closer match-day contact with board members? Are members of the board seen as real fans or opportunists? What should the board do that isn't seen as cynical manipulation?
These are excellent points and I agree it needs to be negotiated There needs to be a supporter dialogue and a collaboration that leads to a fan-club model that increases attendances and that needs to be done sooner rather than later. At the Supporters Trust AGM in December these are good points to raise.
A last word, support for the board and the questioning of fan motives is a valid line and not without merit; I'm sure the board do feel much maligned and the fans (enough of them) feel taken for granted. How that can be resolved and how we can (sadly) get to a point where we mimic how our neighbours got relegated and then saw a 10% increase (at least) in season ticket sales is what must be worked towards. As minority shareholders, and by citing the charter, it is surely true that supporters, as stakeholders, are not treated as you, IYHO, would have it; to paint the ICT fan as a mere day visitor/customer enjoying a moan is not just wrong but damaging to the club's future, regardless of incumbents past, present and future.
[all my personal views]