Online Ticket Sales Delivery

[caleyrule]

I ordered tickets online yesterday for Saturday's game

Part of the Process asks for a delivery address yet in the reciept it says they wont be sent out

Anyone knows what actually happens?

[Scotty]

tickets@ictfc.com will get you an accurate answer ......

my guess - you missed a cutoff date/time for posting which is usually a few days before a game.

[caleyrule]

I e-mailed them on tuesday and still aint got a reply, tried to phone 3 times today and couldnt get through

[robbylad]

I'd imagine you would have to pick them before kick off. Theres a designated window for picking up tickets at the side of the club shop (shed)

[L_G]

Tickets ordered yesterday have been held for collection rather than risk posting. So just get down as early as you can on Saturday to collect at the ticket office. You might understand that the ticket office is rather busy this week.

[ictbob]

Does anybody know if the hearts game is all ticket?

[CaleyD]

Pay at the Gate - http://ictfc.com/newsflash/254-hearts-ticket-prices

[old caley girl]

sorry to be thick but does this mean if you want junior tickets you have to get them before the game? and do you get them from ict or hearts?

[CaleyD]

Good question, will see if I can find out.

[old caley girl]

Good question, will see if I can find out.

Thank you Donald.

[CaleyD]

All tickets can be purchased in advance from ICT Club Shop (including Jnr Tickets).

[ictbob]

Just got a ticket for the hearts game for my daughter ?11 plus ?2.50 booking fee although I'm picking the ticket up.caley seem to punish fans that don't live in Inverness.

[DALNEIGHCALEY]

Just got a ticket for the hearts game for my daughter ?11 plus ?2.50 booking fee although I'm picking the ticket up.caley seem to punish fans that don't live in Inverness.

?2.50 booking fee !!! How can they justify that ?

[tm4tj]

I'm sure someone in the know will tell you how or why, but try buying tickets anywhere online for an event and it will cost you plenty more.

I agree on the face of it the extra cash seems harsh, but such is life.

Why not contact someone local and get them to buy the tickets for you then square up on collection, I'm up for that, let's beat the system

[Alex MacLeod]

This charge is to cover costs associated with processing credit cards. Many companies charge a great deal more than ?2.50. It also covers postage and packaging costs when applicable.

[CaleyD]

Ticket Service providers need to make their money somehow...and that's what these charges are for. As far as I am aware the club do not see a penny from the fee.

Clubs (or other organisations) either take the hit on the ticket price or pass the charge on to the customer....it's as simple as that.

[ictbob]

But I can buy the ticket with a credit card in the shop with no fee but because I use the phone it's ?2.50.I understand the don't want to sell ticket on match day but ?2.50 is a bit much for one child's ticket. I have bought stuff online from the shop and picked it up on match day with no fees.as I said it's just a charge for fans that don't live in Inverness.

[WYNESS101]

Just got a ticket for the hearts game for my daughter ?11 plus ?2.50 booking fee although I'm picking the ticket up.caley seem to punish fans that don't live in Inverness.

So if your going to be picking it up. Why didn't you just buy it when you were in?

[ictbob]

They don't sell away day tickets on match day

[Alex MacLeod]

They don't sell away day tickets on match day

Yes they do. Hearts will have a pay at gate on saturday. You wont get your junior ticket for ?11 + ?2.50 booking fee though. It'll be ?15.

[buckett]

But I can buy the ticket with a credit card in the shop with no fee but because I use the phone it's ?2.50.I understand the don't want to sell ticket on match day but ?2.50 is a bit much for one child's ticket. I have bought stuff online from the shop and picked it up on match day with no fees.as I said it's just a charge for fans that don't live in Inverness.

Yes, I know exactly where you're coming from and it is a scam - no doubt about it.

Normally I'll take a chance and buy my ticket(s)on match-day, however, in the more high-profile games it's safer to buy them in advance and pick them up on the day of the match. So when you buy them by phone and pay by card, a booking fee is applied, which, when added to the cost of travel (nearly a 300 mile round trip to a home game in my case) makes the whole package less attractive.

It all adds to the cost of supporting your local team, I suppose.