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Tesco Town


caleyboy

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The old Inshes store was OK and the staff looked quite happy with their bit. What the hell has happened?

my question to staff member at new cigs/lotto counter: Can you tell me please why my Lotto Speed Card does not work at the tills whilst my Euro & Thunderball cards do?

Response: I don't know. ......... Full Bludy Stop!!!!!

Not even :" i'll try to find out" or "i'll print another for you"

They are getting worse - roll on ASDA (even if The Builder does make a fortune from it!

:redcard::redcard::redcard:

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The old Inshes store was OK and the staff looked quite happy with their bit. What the hell has happened?

my question to staff member at new cigs/lotto counter: Can you tell me please why my Lotto Speed Card does not work at the tills whilst my Euro & Thunderball cards do?

Response: I don't know. ......... Full Bludy Stop!!!!!

Not even :" i'll try to find out" or "i'll print another for you"

They are getting worse - roll on ASDA (even if The Builder does make a fortune from it!

:redcard::redcard::redcard:

Yes, completely with you there. So why don't you drop another email to your wee pal Lexy at Tescocomplaints to see if she can sort it out for you? :biggrin:

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Aye, Tesco's staff certainly have plenty to learn in terms of customer service. ASDA staff certainly seem far more customer focused that Tesco's - Walmart US-style staff training and motivation more than apparent.

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